Win 98 Privacy Policy & Data Protection

1. Introduction & Scope

This Privacy Policy applies to the Win 98 platform (win98.click) and all associated services. By registering or using Win 98, you agree to this Privacy Policy.

We believe transparency and trust go hand in hand. That's why our privacy policy is written in plain, straightforward language — free of complex legal jargon. If you have any questions about how your data is handled at Win 98, feel free to reach out to us directly.

• This policy applies to the Win 98 website, mobile app, and all digital services.
• If you are accessing our services from Bangladesh, this policy applies directly to you.
• When the policy is updated, a notice will be posted on the website and the last updated date will change.

2. Information We Collect

Win 98 only collects the information that is genuinely necessary to deliver the best service to you. Collecting unnecessary data goes against our policy.

Information You Provide Directly

Information you provide when registering or managing your account:

Automatically Collected Information

Some information is collected automatically while you use Win 98:

• IP Address & Device Type
• Browser Type & Operating System
• Time spent on the site and which pages you visited
• Login Time & Login Location
• Gaming Activity & Transaction History
• Cookies & tracking tokens (details below)

3. How Your Data Is Used

Win 98 uses your data only for specific, legitimate purposes. Your information is never used for unrelated or unauthorized activities.

• Account Management: To handle registration, login, KYC verification, and account security.
• Transaction Processing: For processing deposits, approving withdrawals, and handling payments.
• Customer Support: To resolve your complaints and issues as quickly as possible.
• Promotions & Bonuses: To send you relevant offers and promotions (you can opt out at any time).
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Obligations: To meet the requirements of regulatory authorities.
• Service Quality Improvement: To analyze user experience and improve the platform.

4. Data Sharing & Third Parties

Win 98 never sells your personal data. However, limited information may be shared in certain specific circumstances:

Payment Processors

Information required to process transactions via bKash, Nagad, Rocket, or bank transfer is shared with the relevant payment provider solely to complete the transaction. These providers operate under their own privacy policies.

Legal Authorities

If Win 98 receives a valid legal order under Bangladeshi or international law, we are required to provide the relevant authorities with the necessary information. In such cases, we share only the minimum data required.

Technology Service Providers

We work with select technology partners for server hosting, game software, and analytics. They are permitted to use only the limited data necessary for their designated function.

5. Cookies & Tracking Technologies

The Win 98 website uses cookies to enhance your experience. Cookies are small files stored in your browser.

You can block or delete cookies through your browser settings. Note that disabling essential cookies may affect login functionality and certain features.

6. Data Security Measures

Win 98 uses industry-leading technology to protect your data. Our security systems are regularly updated and tested.

• All data transmissions are protected with 256-bit SSL/TLS encryption.
• Passwords are hashed and stored using the bcrypt algorithm.
• Data stored on our servers is protected with AES-256 encryption.
• Automatic alerts are sent for any suspicious login attempts.
• Our dedicated security team conducts regular system audits.
• Two-factor authentication (2FA) is available for added security.

7. Your Rights & Controls

As a Win 98 user, you have the following rights over your personal data. To exercise any of these rights, contact us at support@win98.click.

8. Data Retention Period

Win 98 does not retain your data beyond what is necessary. Retention periods for different types of information are outlined below:

• Account Information — retained while the account is active and for 5 years after closure.
• Transaction records — 7 years (as required by legal and financial obligations).
• KYC documents — 5 years after account closure.
• Logs & session data — 90 days.
• Customer support conversations — 2 years.
• Marketing preferences — until you opt out.

Once the specified retention period expires, data is automatically and securely deleted or anonymized.

9. Protection of Minors

Win 98 is strictly for individuals aged 18 and above. We do not collect data from minors, and this platform is not intended for them.

• Age verification is carried out at the time of registration.
• If there is any doubt, a National ID card or birth certificate may be requested.
• Any account found to belong to a minor is closed immediately.
• Any data collected from a minor inadvertently will be deleted immediately.

10. Policy Changes & Updates

Win 98 may update this Privacy Policy from time to time. For significant changes, we will notify you by email and display a clear notice on the website.

• Check the "Last Updated" date at the top of the page to confirm you are reading the current version.
• Continued use of the service after any update will be considered acceptance of the revised policy.
• If you do not agree to the updated policy, you may request to close your account.

11. Frequently Asked Questions