Win 98 Terms & Conditions

1. General Terms & Applicability

These Terms and Conditions (hereinafter "Terms") apply to the Win 98 platform (win98.click) and all related services. Win 98 is an internationally operated online gaming platform. By using the platform, you acknowledge that you have read these Terms in full and agree to abide by them.

Win 98 reserves the right to modify these Terms and Conditions at any time. Changes will be announced on the website and the update date will be revised. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

• This platform is for individuals aged 18 and above only.
• It is your responsibility to ensure that online gaming is legal under the laws of your country.
• An active internet connection is required to use Win 98.
• While Bengali is the primary language, the English version will prevail in the event of any conflict between the two.
• Win 98 reserves the right to restrict or suspend services to users from specific countries or regions.

2. Account Registration & Management

To use Win 98, you need to open a personal account. Providing accurate and truthful information at registration is mandatory. Accounts created with false information may be closed at any time and any balance may be forfeited.

Single Account Policy

Only one Win 98 account is allowed per person, household, or device. If multiple accounts are found belonging to the same individual, all accounts will be closed and balances forfeited. This policy is strictly enforced to prevent bonus abuse.

Verification Process (KYC)

To ensure security and prevent financial fraud, Win 98 conducts KYC (Know Your Customer) verification. The following documents may be requested before a withdrawal or once a certain threshold is reached:

• Scanned copy of your National ID (NID) or passport.
• Proof of ownership of the mobile banking account.
• A recent utility bill or bank statement (for address verification).
• A selfie photo holding the submitted document.

Account Security

Keep your password and login details confidential. Win 98 will never ask for your password via email or chat. If you notice any unauthorized access or suspicious activity on your account, contact us immediately at support@win98.click.

3. Deposit, Withdrawal & Payment Policy

All deposits and withdrawals on Win 98 are fully secure and processed through encrypted channels. You can easily deposit and withdraw using Bangladesh's most popular payment methods — bKash, Nagad, and Rocket.

Withdrawal Policy

• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawal requests are automatically approved if not rejected within 72 hours.
• The maximum daily withdrawal limit is ৳ 5,00,000 (five lakh BDT).
• Winnings earned from a bonus can only be withdrawn after the wagering requirements have been met.
• Win 98 reserves the right to request additional verification for any suspicious transactions.

4. Bonuses, Promotions & Wagering Conditions

Win 98 regularly offers a range of exciting bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before accepting. Bonus terms and conditions can be found both on this page and on the dedicated page for each promotion.

Welcome Bonus

New members will receive a welcome bonus on their first deposit. The bonus must meet the specified wagering requirements before it can be used. Welcome bonus wagering requirements typically range from 20x to 30x.

General Bonus Policy

• You cannot claim a new bonus while another bonus is still active.
• Bonuses are for use on the Win 98 platform only and cannot be withdrawn directly.
• Attempting to withdraw a bonus before meeting the wagering requirements will result in the bonus being forfeited.
• Every bonus has an expiry date — once it expires, the bonus is automatically cancelled.
• Win 98 reserves the right to modify or cancel any bonus at any time.
• Bonus abuse or attempting to claim bonuses through multiple accounts is strictly prohibited.

5. Betting & Gaming Rules

Win 98 offers Sports Betting, Live Casino, slots, and much more. Each game has its own rules, available in detail within the game interface.

Sports Betting

• Once a bet is confirmed, it cannot be changed or cancelled.
• If an event is cancelled, the stake for that bet will be refunded.
• Win 98 reserves the right to void any bet placed at incorrect odds.
• A maximum stake limit per event is set and displayed on screen.
• Any bet suspected of being linked to match-fixing or manipulation will be suspended.

Live Casino & Slots

• The RTP (Return to Player) rate for all games is published in each game's info section.
• If a game is interrupted due to a lost internet connection, the system will resolve it automatically.
• In the event of a technical error in any game, Win 98's decision is final.

6. Prohibited Activities

The following activities are strictly prohibited on the Win 98 platform in order to maintain fairness and security:

• Opening multiple accounts or using someone else's account.
• Bonus abuse — strategically using multiple accounts to claim bonuses.
• Placing bets using software bots or automated scripts.
• Exploiting any platform vulnerability or bug to gain an unfair advantage.
• Using the platform for money laundering or any illegal purpose.
• Submitting false identity information or documents.
• Attempting to harass or defraud other users.

7. Privacy & Personal Data Protection

Win 98 treats the protection of your personal data as a top priority. Information provided during registration is used solely for account management, KYC verification, and service improvement.

• Your personal information will never be sold to third parties.
• Information may be disclosed to authorities when required by law.
• All data is kept secure through SSL encryption.
• You may request to have your personal data corrected or deleted at any time.

For more details, visit our Privacy Policy page.

8. Responsible Gaming Policy

Win 98 believes gaming is entertainment — not a source of income. We want all our players to enjoy gaming in a healthy and responsible way.

• You can set daily, weekly, or monthly deposit limits at any time.
• A Self-exclusion option is available for temporary or permanent breaks from the platform.
• No person under the age of 18 is permitted to use the platform.
• If you notice signs of gaming addiction, contact our support team immediately.

For more details, visit our Responsible Gaming page.

9. Account Closure & Suspension

You can close your Win 98 account at any time by contacting our support team. Any pending withdrawals or incomplete wagering will be settled before the closure is finalized.

• Win 98 may suspend or permanently close an account for any breach of these terms.
• Users will be notified by email before their account is closed (except in urgent cases).
• If you close your account yourself, any valid remaining balance will be refunded.
• If an account is closed due to a breach of terms, the balance may be forfeited.

10. Dispute Resolution & Contact

For any dispute or complaint, please contact our customer support team first. We typically resolve all complaints within 72 hours.

• Email: support@win98.click
• Live Chat: Use the chat button at the bottom right of the website.
• Support hours: 24 hours a day, 7 days a week.

If a dispute cannot be resolved between the parties, it will be referred to a neutral third party for arbitration under international gaming law.

11. Frequently Asked Questions